Comprehensive customer care for both large and small businesses

Jednoduše, flexibilně, bez starostí

Zákaznická péče

Chci konzultaci
zdarma

Postaráme se o vaše zákazníky napříč všemi kanály.

Máme specialisty, technologie i mnohaleté zkušenosti, díky kterým vám ušetříme čas, peníze i starosti.

Chci konzultaci
zdarma

Zvýšení prodejů

Chci konzultaci
zdarma

Prodáváme v příchozích hovorech i v cross-sellových kampaních.

Zákaznický servis prodává, využijte potenciál vašeho byznysu naplno. Zvyšte prodeje až o 30 %.

Chci konzultaci
zdarma

Virtuální asistenti

Chci konzultaci
zdarma

Specializujeme se na chatboty se zaměřením na F&Q, generování leadů i náborové kampaně.

Využijte moderní technologie a pracujte se zákazníky 24/7.
Využijte svůj čas efektivně.

Chci konzultaci
zdarma

Customer support for E-commerce.

Care24 is a solution primarily intended for owners of e-shops who are struggling to cope with customer service. We are here for you, whether it's only for a few hours or 24/7.

We look after your existing customers and ensure the quality of your service. With us you no longer have to worry about repetitive questions, constantly ringing telephones or complaints. Our multichannel communication means that we can be available for your customers any time and anywhere you need us to be.

Customer support for E-commerce.
Professional care

Professional care

Every month we deal with almost half a million inbound and outbound calls and tens of thousands of messages or requests for our customers.

The same or higher quality for a lower price

The same or higher quality for a lower price

Our price list is clear and fair. We offer professional services from 119 CZK per hour for both large and small e-shops.

Communication across channels

Communication across channels

We adapt to your customers. Although our domain is the telephone line, we are also able to facilitate e-mail communication and communication online and on social networks to an equally high standard.

Struggling to cope with customer service?

Our team of professionals will take it over from you - we can even start tomorrow!

I want a customised offer

Get Comdata's perfect customer service

Basic package

Mon - Fri

9 a.m. - 5 p.m.


119 Kč / hod.

19 999 Kč

95 CZK / hour*

15 999 CZK* till the end of August More information
We recommend

Standard package

Mon - Fri

8 a.m. - 6 p.m.


143 Kč / hod.

29 999 Kč

114 CZK / hour*

23 999 CZK* till the end of August More information

Premium package

Mon - Fri

8 a.m. - 8 p.m.


183 Kč / hod.

39 999 Kč

132 CZK / hour*

31 999 CZK* till the end of August More information
* All prices excl. VAT

Use our services to the max.

We arrange your calls

We arrange your calls

We look after customer calls, whether they need help with something, want to know the status of an order, or make a complaint.

We confirm orders

We confirm orders

We have administration down to a tee. We manage your chat, orders and complaints.

We increase satisfaction

We increase satisfaction

We increase your customers' satisfaction through the quality of our customer service.

How does it work?

Where is your support based?

Where is your support based?

At Comdata we have nearly one thousand specialists at 11 branches all over the Czech Republic. Our e-commerce solution has a team of specialists across all branches, who receive the best possible training to ensure that you receive the best possible support.

Because we don't change our specialists, we maintain the quality of customer care. What's more, thanks to direct contact with our specialists you can submit feedback at any time, further increasing the quality of support.

How does our customer service work?

How does our customer service work?

Choose the right package for your business, write to us, and together we'll find the best service option.

Thanks to our in-house software solution we have all the tools we need for us to be close to your customers. We carefully train our specialist in your product and give you the option of using feedback to improve his/her results, and therefore your customer service.

We offer 24/7 support on an individual basis, and can also provide support for only a few hours a week. We have experience in all segments of e-commerce, and what we don't know, we learn.

What makes care24 better than your own customer service?

What makes care24 better than your own customer service?

CARE24 solutions offer stable costs every month, certainty of operation of customer service, and no problems with employees. Every employer has experienced problems with employees such as holidays, sick notes, late arrivals, and many other routine matters encountered in employment relationships. Care24 saves you these problems.

What's more, we give you access to all the statistics and reports you need. Our internal system records all required statistics, including call recordings, giving you precise information about the effectiveness of customer support. You see all data online, any time and anywhere.

Every client is specific, and that's why we create a special client base for every client.

Become one of our dozens of clients, for whom we manage over 50 campaigns.

We get back to you by the next day

Want to start collaboration with the number one on the Czech market? Leave your contact details here through the contact form and we'll get back to you by the next day.

Souhlasím s použitím svých osobních údajů získaných prostřednictvím tohoto webu (htttp://www.care24.cz) za účelem zasílání obchodních sdělení "newsletterů" mé osobě. Tento souhlas uděluji v souladu s nařízením Evropského parlamentu a Rady (EU) 2016/679 ze dne 27. dubna 2016 v aktuálním znění a podmínkami poskytování služby a ochrany osobních údajů společností Comdata Czech a.s. dostupných zde. Tento souhlas se vztahuje na společnost Comdata Czech a.s., stejně jako i na další osoby, když souhlas s použitím touto cestou získaných osobních údajů pro marketingové účely může být předán třetím stranám za účelem oslovení.

newsletter newsletter

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Souhlasím s použitím svých osobních údajů získaných prostřednictvím tohoto webu (htttp://www.care24.cz) za účelem zasílání obchodních sdělení "newsletterů" mé osobě. Tento souhlas uděluji v souladu s nařízením Evropského parlamentu a Rady (EU) 2016/679 ze dne 27. dubna 2016 v aktuálním znění a podmínkami poskytování služby a ochrany osobních údajů společností Comdata Czech a.s. dostupných zde. Tento souhlas se vztahuje na společnost Comdata Czech a.s., stejně jako i na další osoby, když souhlas s použitím touto cestou získaných osobních údajů pro marketingové účely může být předán třetím stranám za účelem oslovení.