Kompletní péče o zákazníky

Jednoduše, flexibilně, bez starostí

Zákaznická péče

Chci konzultaci
zdarma

Postaráme se o vaše zákazníky napříč všemi kanály.

Máme specialisty, technologie i mnohaleté zkušenosti, díky kterým vám ušetříme čas, peníze i starosti.

Chci konzultaci
zdarma

Zvýšení prodejů

Chci konzultaci
zdarma

Prodáváme v příchozích hovorech i v cross-sellových kampaních.

Zákaznický servis prodává, využijte potenciál vašeho byznysu naplno. Zvyšte prodeje až o 30 %.

Chci konzultaci
zdarma

Virtuální asistenti

Chci konzultaci
zdarma

Specializujeme se na chatboty se zaměřením na F&Q, generování leadů i náborové kampaně.

Využijte moderní technologie a pracujte se zákazníky 24/7.
Využijte svůj čas efektivně.

Chci konzultaci
zdarma

Customer support for E-commerce.

Care24 is a solution primarily intended for owners of e-shops who are struggling to cope with customer service. We are here for you, whether it's only for a few hours or 24/7.

We look after your existing customers and ensure the quality of your service. With us you no longer have to worry about repetitive questions, constantly ringing telephones or complaints. Our multichannel communication means that we can be available for your customers any time and anywhere you need us to be.

Get Comdata's perfect customer service

Basic package

Mon - Fri

9 a.m. - 5 p.m.

119 Kč / hod.

19 999 Kč

95 CZK / hour*

15 999 CZK* till the end of August More information

We recommend

Standard package

Mon - Fri

8 a.m. - 6 p.m.

143 Kč / hod.

29 999 Kč

114 CZK / hour*

23 999 CZK* till the end of August More information

Premium package

Mon - Fri

8 a.m. - 8 p.m.

183 Kč / hod.

39 999 Kč

132 CZK / hour*

31 999 CZK* till the end of August More information

* All prices excl. VAT

Use our services to the max.

We arrange your calls

We look after customer calls, whether they need help with something, want to know the status of an order, or make a complaint.

We confirm orders

We have administration down to a tee. We manage your chat, orders and complaints.

We increase satisfaction

We increase your customers' satisfaction through the quality of our customer service.

How does it work?

Where is your support based?

At Comdata we have nearly one thousand specialists at 11 branches all over the Czech Republic. Our e-commerce solution has a team of specialists across all branches, who receive the best possible training to ensure that you receive the best possible support.

Because we don't change our specialists, we maintain the quality of customer care. What's more, thanks to direct contact with our specialists you can submit feedback at any time, further increasing the quality of support.

How does our customer service work?

Choose the right package for your business, write to us, and together we'll find the best service option.

Thanks to our in-house software solution we have all the tools we need for us to be close to your customers. We carefully train our specialist in your product and give you the option of using feedback to improve his/her results, and therefore your customer service.

We offer 24/7 support on an individual basis, and can also provide support for only a few hours a week. We have experience in all segments of e-commerce, and what we don't know, we learn.

What makes care24 better than your own customer service?

CARE24 solutions offer stable costs every month, certainty of operation of customer service, and no problems with employees. Every employer has experienced problems with employees such as holidays, sick notes, late arrivals, and many other routine matters encountered in employment relationships. Care24 saves you these problems.

What's more, we give you access to all the statistics and reports you need. Our internal system records all required statistics, including call recordings, giving you precise information about the effectiveness of customer support. You see all data online, any time and anywhere.

Every client is specific, and that's why we create a special client base for every client.

Become one of our dozens of clients, for whom we manage over 50 campaigns.

It took only a few days to put our customer service into the hands of professionals. From first contact to realisation, fine-tuning and the processing of the request we maintained the quality of care and customer satisfaction. The whole process was very fast, easy and efficient.

Aleš Honc

CEO | Möbler

Comdata has been providing our customer service for more than 5 years and our customers are very satisfied with the support.

Massimo Bertoncini

DeAgostini Publishing

We get back to you by the next day

Want to start collaboration with the number one on the Czech market? Leave your contact details here through the contact form and we'll get back to you by the next day.

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Naše sociální sítě

Comprehensive customer care for both large and small businesses

Jednoduše, flexibilně, bez starostí

Zákaznická péče

Postaráme se o vaše zákazníky napříč všemi kanály.

Zvýšení prodejů

Prodáváme v příchozích hovorech i v cross-sellových kampaních.

Virtuální asistenti

Specializujeme se na chatboty se zaměřením na F&Q, generování leadů i náborové kampaně.

Customer support for E-commerce.

Professional care

The same or higher quality for a lower price

Communication across channels

Struggling to cope with customer service?

Get Comdata's perfect customer service

Basic package

Standard package

Premium package

Use our services to the max.

We arrange your calls

We confirm orders

We increase satisfaction

How does it work?

Where is your support based?

How does our customer service work?

What makes care24 better than your own customer service?

Become one of our dozens of clients, for whom we manage over 50 campaigns.

We get back to you by the next day

Naše sociální sítě

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