Care24 is a solution primarily intended for owners of e-shops who are struggling to cope with customer service. We are here for you, whether it's only for a few hours or 24/7.
We look after your existing customers and ensure the quality of your service. With us you no longer have to worry about repetitive questions, constantly ringing telephones or complaints. Our multichannel communication means that we can be available for your customers any time and anywhere you need us to be.
Every month we deal with almost half a million inbound and outbound calls and tens of thousands of messages or requests for our customers.
Our price list is clear and fair. We offer professional services from 119 CZK per hour for both large and small e-shops.
We adapt to your customers. Although our domain is the telephone line, we are also able to facilitate e-mail communication and communication online and on social networks to an equally high standard.
Our team of professionals will take it over from you - we can even start tomorrow!
I want a customised offerMon - Fri
8 a.m. - 6 p.m.
143 CZK / hour*
29 999 CZK* More information
We look after customer calls, whether they need help with something, want to know the status of an order, or make a complaint.
We have administration down to a tee. We manage your chat, orders and complaints.
We increase your customers' satisfaction through the quality of our customer service.
At Comdata we have nearly one thousand specialists at 11 branches all over the Czech Republic. Our e-commerce solution has a team of specialists across all branches, who receive the best possible training to ensure that you receive the best possible support.
Because we don't change our specialists, we maintain the quality of customer care. What's more, thanks to direct contact with our specialists you can submit feedback at any time, further increasing the quality of support.
Choose the right package for your business, write to us, and together we'll find the best service option.
Thanks to our in-house software solution we have all the tools we need for us to be close to your customers. We carefully train our specialist in your product and give you the option of using feedback to improve his/her results, and therefore your customer service.
We offer 24/7 support on an individual basis, and can also provide support for only a few hours a week. We have experience in all segments of e-commerce, and what we don't know, we learn.
CARE24 solutions offer stable costs every month, certainty of operation of customer service, and no problems with employees. Every employer has experienced problems with employees such as holidays, sick notes, late arrivals, and many other routine matters encountered in employment relationships. Care24 saves you these problems.
What's more, we give you access to all the statistics and reports you need. Our internal system records all required statistics, including call recordings, giving you precise information about the effectiveness of customer support. You see all data online, any time and anywhere.
Every client is specific, and that's why we create a special client base for every client.
Want to start collaboration with the number one on the Czech market? Leave your contact details here through the contact form and we'll get back to you by the next day.
11.2.2021
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11.2.2021
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