Could you do with help with customer care?
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We allay your customers' fears
28% of customers are concerned about online shopping
we support your
business potential
Release the handbrake!
Shopping in an e-shop brings various worries for customers.
Who do I contact with my questions? How to resolve a complaint? Which product will best suit my needs? Surveys show that similar concerns have 28% of shoppers. In the brick-and-mortar store, customers can conveniently contact a salesperson with questions.
If you have an eshop, you need quality customer care.
Who do I contact with my questions? How to resolve a complaint? Which product will best suit my needs? Surveys show that similar concerns have 28% of shoppers. In the brick-and-mortar store, customers can conveniently contact a salesperson with questions.
If you have an eshop, you need quality customer care.
Professional customer care will increase your sales
Go further than your competitors. Almost anyone can set up an e-shop nowadays. However, few have a perfect customer care. Then shoppers have no one to turn to and bad reviews proliferate. With Care 24 customer support, you show people that you care. And their positive buying experience will be reflected in your sales. Plus, we can even turn an incoming call into another purchase.
We awaken positive emotions in customers
8 out of 10 customers with an emotional connection to your company will recommend you to others
Marketers know full well that emotions sell. Having a great product or service is no longer enough. You have to be able to take great care of your customers at the same time. Then they will form a strong emotional bond with your company and you become a lovebrand they'll be happy to mention to their friends.With Care 24, even a smaller e-shop can have world-class customer care.
Emotions on sale
Use Care24 all year round, or only seasonally
The massive advantage of our solution is its flexibility. We understand that some businesses have more work for only a few months of the year, so why pay for the whole year? With us, you choose when you want to use a service, and for the rest of the year we'll be available in case another month takes you by surprise.
Work with artificial intelligence
A virtual assistant, or chatbot, is a computer program that can intimately simulate human behaviour using artificial intelligence. There are a number of benefits why you should consider implementing a chatbot. Especially if your business is thriving and you are faced with hundreds of the same queries every month. We specialize in everyday queries. A virtual assistant can help you with logistics, recruitment and lead generation.
You don't have to worry about staff
With us you no longer have to worry about HR issues
How to cover holiday/illness/caregiving/acute illnesses? How to plan shifts? What should be my employee's qualifications? How do I train them for what I need?
With us, you don't have to worry about these issues.
We save
your costs
For one hour of operation you pay less than for one part-time staff member
Show me the price list
We look after everything
You get all data from us on a silver platter. From the moment you become our client you no longer have to worry about customer care.
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Everything in one place
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We save your time
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Modern technology
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Reliability
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Security
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